Privacy Policy

Wazakura Shoji Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including users’ personal information, in the services provided by the Company (hereinafter referred to as “the Services”).

Article 1 (Information Collected)

The Company collects the following information.

  1. Personal Information

    • Full name, Furigana

    • Email address

    • Phone number

    • Address (shipping address, billing address)

    • Date of birth

    • Payment information (credit card information, bank account number, etc.) *
      This information may be obtained directly by payment service providers, not by the Company.

    • Identification document information (driver’s license, passport number, etc.)

  2. Usage History Information

    • Purchase and usage history within the Services

    • Inquiry content

    • Browsing history on the Company’s website

    • IP address, browser type, OS type, device identifier

    • Information collected through cookies and similar technologies

Article 2 (Information Collection Methods)

The Company collects information through the following methods.

  • Direct input by users (during registration, inquiries, purchase procedures)

  • Content of emails received when users make inquiries

  • Technical information automatically collected during service use (cookies, log files, etc.)

Article 3 (Purposes of Use)

The Company uses the collected information for the following purposes.

  1. To provide, operate, maintain, and improve the Services

  2. For shipping products, sending invoices, and performing other transactions

  3. To respond to inquiries from users

  4. To provide information such as email newsletters and new product/campaign information (for marketing purposes)

  5. To prevent and address acts that violate the Terms of Use

  6. To analyze and research service usage trends and user behavior, and for new service development

  7. To create statistical data processed into a non-personally identifiable format

Article 4 (Provision of Personal Information to Third Parties)

The Company will not provide personal information in its custody to third parties, except in the following cases.

  • When the user has given consent

  • When necessary to protect human life, body, or property and it is difficult to obtain the individual’s consent

  • When particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the individual’s consent

  • Provision to contractors:
    The Company may outsource the handling of personal information in whole or in part within the scope necessary to achieve the purposes of use (e.g., providing shipping address information to delivery service providers, providing payment information to payment processing companies, providing information to companies entrusted with system management). In such cases, the Company will exercise appropriate supervision over the contractors.

  • Provision accompanying business transfer:
    If the Company transfers all or part of its business to another company, personal information may be transferred to the successor as part of the transaction.

Article 5 (Data Security Management)

The Company will take necessary and appropriate security control measures to prevent and correct leakage, loss, or damage of personal information, and will provide education and supervision to its employees.

Article 6 (Use of Cookies)

The Company uses cookies to improve service convenience and analyze usage conditions. Cookies do not contain information that identifies individuals. Users can refuse to accept cookies by configuring their browser settings; however, please note that this may result in the unavailability of some functions of the Services.

Article 7 (Disclosure, Correction, Suspension of Use, etc. of Personal Information)

If requested by the user themselves to disclose, correct, add, delete, suspend the use of, or suspend the provision to third parties of their personal information (hereinafter referred to as “Disclosure, etc.”), the Company will, after confirming the identity of the requester by a prescribed method, respond without delay in accordance with the Personal Information Protection Act and other applicable laws and regulations.
Please contact the inquiry desk specified in “Article 9 (Contact for Inquiries)” below for requests regarding Disclosure, etc.

Article 8 (Changes to the Privacy Policy)

The Company may change this Policy as necessary. Changes will be notified by publishing the revised Policy on the Company’s website. If a user uses the Services after such publication, they will be deemed to have agreed to the changed Policy.

Article 9 (Contact for Inquiries)

For inquiries, opinions, questions, complaints, or requests regarding Disclosure, etc. of personal information related to this Policy, please contact the following desk.

[Company Name]

  • Responsible Department: Personal Information Protection Manager

  • Email Address:

    privacy@xxxx.com

  • Phone Number: 03-XXXX-XXXX (Reception Hours: Weekdays 10:00-18:00)